Use of Video Conferencing and E-mailing System in Computerized Academic Libraries in Nigeria: A Pilot Study.

Abstract

The study investigated video conferencing and e-mailing system in computerized academic libraries in Nigeria using Niger State as pilot study. The study aimed at investigating methods used in acquiring reference materials and developing video conferencing and e- mailing system using three academic libraries in Niger State as pilot study. Four research questions were used in line with the methods of acquisition of references sources, development ofvideo and email system as well as advantages and challenges to use of video conferencing and emailing system in computerized academic libraries in Nigeria. A combination of descriptive survey research and experiment were used for the study. The target population of twenty (20) and sample size of ten (10) reference services staff rom the libraries of the Federal University of Technology Minna, Ibrahim Badamasi Babangida University Lapai and Niger State College of Education Minna were used for the study respectively. Questionnaire and practical demonstration were used in data collection. Close- ended questionnaire was designed and validated by the experts in ICT and reference sections of the academic libraries. Copies of the modified questionnaire were administered on staffof reference services sections of academic libraries by the researchers. Laptop computers were located at both ends (about 100 meters away from each other) to enable communicators exchange ideas and view each other during reference service session. Descriptive statistics (simple percentages) was used to analyze the data. The result of the study showed that relevant reference materials were acquired and conveyed to academic libraries through postal order. The study further revealed that the communicators were able to view and exchange ideas with each other through laptop computer. Majority of the respondents indicated that the use of videoconferencing and e-mailing system in academic libraries will make interactive communication system and document delivery faster. The study recommended amongst that internet connectivity should be improved upon so that users and reference services staff can communicate effectively through videoconferencing and e- mailing system for effective provision ofreference services in the academic libraries.