Appraisal of Challenges of Stakeholder’s Management in Construction Projects in Nigeria

Abstract

World over, construction processes are faced with problems of poor stakeholders’ management, and this has affected cash flow systems and delivery of many projects. Thus, this study aimed to examine the challenges of stakeholder’s management in construction projects with a view to suggesting measures for minimising these challenges. A quantitative technique was adopted in this study. A total of 100 questionnaires were administered to the major construction professionals that participated in Central Bank of Nigeria (CBN) intervention projects using the stratified sampling technique. These professionals include the Engineers, Quantity Surveyors, Project Managers, Construction Managers, Contractors, Consultant and other stakeholders in the construction industry. A response rate of 82% was received which was deemed valid for analysis. It was found that the major challenges of stakeholder management were: civil unrest and lack of political stability, change in bye-laws and regulations, delays in site handover, delays in inspection and approval, financial problems and non-adherence to specification. The measures to minimise the challenges of stakeholder management were: analysing conflicts and conditions among stakeholder, understanding area of stakeholder’s interest and encourage team work and collaboration amongst stakeholders. The research recommended inclusion of adequate project planning and programming from inception to completion stage of projects and proper monitoring and feedback mechanism, to avoid delays, inflation, claims and conflict.