Assessment of Users Perception on congestion in Train Terminal Buildings

Abstract

Generally, the world seeks for an efficient means of transportation. Recent advancement in technology, has sort to remedy the issues of transportation in the design of train terminals. However, there is a challenge of congestions within train terminals. This is due to the inadequate provision of crowd control features. This research is aimed at assessing user’s perception on congestion in train terminal buildings in some purposively selected train terminals in Nigeria. The method used in carrying out this research is descriptive survey method which implored the use of questionnaires for data collection. This was administered to 180 users, of which 156 responded. Subsequently, the questionnaires were analysed on SPSS software package using descriptive and inferential statistics and the result were presented with the use of tables and charts. Based on the user’s perception, 38% of the users are attracted by entertainment, 13% are attracted by the restaurant, while 49% are attracted by place of worship. Results shows that worship areas are the major sources of crowd attraction within the terminal. Furthermore, the trend of booking in the train terminal deduces that crowd congestion is on the high side. The study has revealed that, the provision of spatial crowd control features is given little consideration in most of the train terminals assessed. The research recommends that spaces that attract crowd should be placed far away from each other and the introduction of a booking gallery should be incorporated in the design of train terminals.