Utilisation of technology in construction material logistics processes for efficiency

Abstract

The adoption of technology for logistics operations is critical for improving the total effectiveness and efficiency of a logistics system. However, the current technology used for construction materials logistics processes in the Nigerian construction industry are relatively unknown and inadequately investigated. The aim of this study was to determine the level of technology used in logistics processes by construction material manufacturers in North-Central Nigeria, with a view to improve operational efficiency thereby reducing cost. This article adopted a case study research design method in which quantitative data were collected and analysed. The target population was the North-Central geo-political zone of Nigeria. A total of 32 construction material manufacturers were purposively selected from the zone. The observation and measurement approaches were adopted for data collection for logistics processes. A total of 72 customers’ orders were observed and recorded to be representative of deliveries from the sampled (n = 32) manufacturers’ warehouses to other terminals. The descriptive method of data analysis was employed using percentages and results presented in a form of bar charts. The study established low level of utilisation of technology such as, AutoID, order picking, communication, information technology, e-business, and technology in vehicles in logistics processes by the manufactures. This leads to inefficiencies in terms of speed, accuracy and reliability. It concludes by providing the construction material manufacturers with areas that requires technology to optimise material logistics operations. A recommendation is made for further study to explore why technology is not adopted by these companies, despite its advantage.