ACCESS TO COMMUNICATION BASED TECHNOLOGY AS A PANACEA FOR KNOWLEDGE MANAGEMENT AMONG FACULTY OFFICERS IN AHMADU BELLO UNIVERSITY, ZARIA, KADUNA STATE, NIGERIA

Abstract

This article was undertaken to investigate Access to Communication based Technology as a Panacea for Knowledge Management among Faculty Officers in Ahmadu Bello University, Zaria, Kaduna State, Nigeria. The study was guided by two research questions and objectives. The research methodology was purely quantitative and a descriptive research design was used. The study population includes 108 Faculty Officers in the five Ahmadu Bello University Teaching Hospital Schools, Shika Zaria. Yamani's formula was used to determine the target population sample of 91 respondents. A questionnaire was used to collect data. A simple random sampling method was used as the sampling method to collect data from the study area. The tool was subjected to face and content validity. The pilot study was conducted at Ahmadu Bello University, Zaria’s main campus, which was outside the key study areas but with similar characteristics, and was also tested for reliability using a split- half test, and obtained a reliability coefficient of 0.81. Data were analyzed using descriptive statistics and Statistical Package for Social Science version 21.0. Among other things, the results of the study showed that the greater part of respondents indicated that email, online relay chats, Internet telephony, instant messaging, web services, and video conferencing were the types of Internet facilities or services required and accessible for Ahmadu Bello University Faculty Officers Shika Zaria Most respondents indicated that some of the factors that discourage the use of Internet facilities by Faculty Officers are lack of Internet access and inappropriate research on Internet skills. It recommended, among other things, that the management of Ahmadu Bello University Hospital, Shika, Zaria, should make more computer systems available to the Faculty Officers in the various schools of the institution to allow them unproblematic access to the Internet facilities.