Users’ Perception on Visual Enhancement Features in Heritage Museums in Nigeria

Abstract

Museums serve as links between the past and present, serving as symbolic monuments for the preservation of culture, including past and contemporary history. They are essential to the preservation and presentation of the tangible and intangible aspects of a country’s or community’s cultural heritage. Research about heritage museums has primarily focused on values of historical artefacts, but the creative and aesthetic aspects of the museum in terms of ambiance, such as lighting, spatial and interior design have been scant. This undervaluing of these aspects may lead to a decreased appreciation and understanding of artefacts, undervalued engagement, and a less than ideal visitors’ experiences. The aim of this study is to assess visitors’ perceptions of visual enhancement features on the users’ overall experiences. The study utilised a survey questionnaire methodology, gathering data from 212 participants using an online Google Forms platform. The result of the study demonstrated the importance of well-balanced lighting, carefully designed interior choices and a well-organised spatial layout in providing visitors with a visually appealing and captivating experience.