School of Science and Technology Education (SSTE)
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School of Science and Technology Education (SSTE)
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Item Adoption of Chatbots in Academic Libraries in Niger State for Effective Service Delivery.(Nasarawa Journal of Library and Information Science (NAJLIS) University Library, Nasarawa State University, 2025-04-09) Gana, Leah Yebo; Salau, S. A.; Uno, C. A.; Tauheed, H. N; Gana, G. N.The study examined the awareness and adoption of chatbots by librarians for effective service delivery in academic libraries in Niger State Nigeria. The adoption of chatbots is an emerging trend with limited research. The study was guided by four (4) research questions to explore the perceived concerns of librarians in Niger state, familiarity with use of chatbot technologies, perceived impact of chatbot technologies on library services and user satisfaction and the primary expectations of librarians regarding the integration of chatbots into academic library services. Survey questionnaires were administered to 34 librarians across two (2) academic universities servicing postgraduate students in Niger State. A good number of respondents are comfortable with use of digital technologies and need for formal trainings on chatbot implementation. Majority of respondents believed chatbots will increase efficiency of library services. However, key concerns such as data privacy, employment implications and accuracy of information were raised. The study concludes that chatbot integration is essential for the evolving advancements library services and recommends training programs for librarians, targeted policies and chatbot designs to meet the peculiarity of the Nigerian library system.Item Application of Artificial Intelligence Tools for Sustainable Library and Information Science Research Practices among LIS Postgraduate Students in Federal University of Technology, Minna(2024-10-14) M.A. Salubuyi,; F.J. Abduldayan,; Gana, L.Y.,; Tauheed, H.N.This study investigates the application and utilization of artificial intelligence (AI) tools by postgraduate students in Library and Information Science (LIS) for Sustainable Research practices in Federal University of Technology, Minna. To carry out this research, descriptive survey research design was used to gather the necessary data. Four research questions were formulated for the study. Total enumeration was used to adopt the total population of LIS postgraduate students in FUT, Minna. A close ended electronic questionnaire was developed which was used to collect data for this study. The data gathered from the questionnaire were analysed using descriptive statistics of percentages and charts. The findings shed light on the role of AI tools such as chatgpt, grammerly, chatbots, language translation services, Alexa and so on, in enhancing research efficiency, promoting environmental sustainability, and advancing social equity within the LIS community. The study also discusses challenges and barriers faced by students in adopting AI technologies, such as data privacy concerns, ethical considerations, and digital divide issues. Based on the empirical evidence, the study recommended that researchers should employ AI-powered tools to improve their research process and not over rely on AI tools; picking of the right AI tools based on their requirements; establishment of precise goals for AI applications; enlisting the expertise of Data Scientists and AI Specialists’ to effectively incorporate AI into their research and promotion of a collaborative research atmosphere. Overall, the research contributes to a deeper understanding of the intersection between AI and sustainability within the LIS education and research landscape.